Kerr Baillie Ltd.: A Long-Standing Tradition of Automotive Service in Ardrossan
Kerr Baillie Ltd. has established itself as a cornerstone of the Ardrossan automotive landscape, with a history dating back to 1966. This family-run business has deep roots in the local community of Ayrshire, Scotland, and has built a reputation for providing a comprehensive range of automotive services, emphasizing customer care and value. Over the decades, Kerr Baillie has evolved to meet the changing needs of drivers, while maintaining the core values of a family-owned enterprise.
A History of Service and Dedication
Founded in 1966, Kerr Baillie Ltd. has witnessed significant transformations in the automotive industry. From its early days, the company focused on delivering reliable service and building lasting relationships with its customers. This commitment to customer satisfaction has been a driving force behind the company’s longevity and success. The business has been passed down through generations, with each bringing their expertise and dedication to the company. This long-standing history contributes to the trust and confidence that customers place in Kerr Baillie Ltd.
Comprehensive Range of Services
Kerr Baillie Ltd. offers a wide array of automotive services, catering to various needs of car owners. Their services include:
- Used Car Sales: Kerr Baillie Ltd. maintains a selection of quality used cars, offering a variety of makes and models to suit different preferences and budgets.
- Vehicle Servicing: The company provides servicing for all makes and models, including fleet vehicles.
- MOT Testing: Kerr Baillie Ltd. is an authorized MOT testing center.
- Accident Repair Centre: This division handles insurance repairs, restorations, and body servicing.
- Finance Options: Kerr Baillie Ltd. offers finance options to facilitate car purchases.
- Part Exchange: Kerr Baillie Ltd. accepts trade-ins.
Contact Information and Location
- Address: 234 Glasgow Street, Ardrossan, Ayrshire, KA22 8JX, Scotland
- Phone: 01294 469124
- Website: https://www.kerrbaillie.co.uk/
Customer Focus and Reputation
Kerr Baillie Ltd. places a strong emphasis on delivering outstanding customer service. This commitment is reflected in the positive feedback and testimonials from their clientele. Customers often highlight the friendly and knowledgeable staff, the quality of workmanship, and the fair pricing. The company’s long-standing presence in the community has allowed them to build strong relationships with customers, with many returning for repeat business and recommending Kerr Baillie Ltd. to others.
The testimonials and reviews frequently emphasize the following aspects:
- Friendly and Helpful Staff: Customers appreciate the approachable and supportive nature of the staff, who are willing to go the extra mile to assist with their needs.
- Quality Service: The service and repair work is consistently praised for its high quality, with attention to detail and thoroughness.
- Fair Pricing: Customers feel that they receive good value for their money, with competitive pricing for both vehicle sales and services.
- Efficient and Professional: The dealership is noted for its efficient and professional handling of transactions and service appointments.
A Trusted Automotive Partner
Kerr Baillie Ltd. stands as a trusted automotive partner in Ardrossan and the surrounding areas. Their long history, comprehensive services, and unwavering commitment to customer satisfaction have solidified their position in the local community. By combining the expertise of experienced technicians with a customer-centric approach, Kerr Baillie Ltd. continues to serve the evolving needs of drivers, ensuring that their vehicles receive the care and attention they deserve.
Right Cars – A Comprehensive overview
Rightcars Ltd is a well-established, family-run car dealership located in Saltcoats, Ayrshire, Scotland. The dealership has built a strong reputation in the local community by focusing on providing a hassle-free and enjoyable car buying experience. They offer a selection of used vehicles, along with a range of services to cater to customers’ automotive needs.
History and Background
Rightcars Ltd has been serving the Saltcoats community since 1979. This long-standing presence indicates their stability and commitment to the area. Being a family-owned business often translates to a more personalized approach to customer service, which is a key aspect of their business philosophy. Over the years, they’ve strived to create an environment where customers feel comfortable and confident in their car-buying decisions.
Dealership Offerings
Rightcars Ltd primarily focuses on the sale of used vehicles. This allows them to cater to a wide range of budgets and preferences. Here’s a breakdown of their main offerings:
- Used Car Sales: Rightcars Ltd offers a diverse inventory of used cars. Their stock typically includes a variety of makes and models to meet the diverse needs of their customers. The dealership aims to provide quality used vehicles.
- Vehicle Sourcing: In addition to their existing inventory, Rightcars Ltd may also offer vehicle sourcing services. This means if a customer is looking for a specific car that is not currently in stock, the dealership can help find it.
- On-Site Facilities: To enhance customer convenience, Rightcars Ltd provides on-site facilities:
- Approved Workshop: Rightcars Ltd has a workshop equipped to handle vehicle servicing and repairs. This provides customers with a place to maintain their vehicles.
- MOT Testing: The dealership offers MOT testing, which is a legal requirement for vehicles in the UK.
- Tyre Fitting and Repairs: They also provide tyre-related services.
Customer Experience
Rightcars Ltd emphasizes a customer-centric approach. Here are some key aspects of their customer service:
- Hassle-Free Experience: The dealership aims to provide a relaxed and straightforward car buying process.
- Friendly and Approachable Staff: Rightcars Ltd focuses on treating customers with courtesy and respect.
- After-Sales Support: They provide after-sales service, including vehicle servicing and repairs.
- Warranty: Rightcars Ltd includes a warranty (Scotsure warranty) with the vehicles they sell.
- Finance Options: To make car purchases more accessible, Rightcars Ltd offers competitive finance packages with low deposits. They work with various finance providers to cater to different budgets.
Location and Contact
Rightcars Ltd is located at:
- Address: 1-4 Wyllie Road, Saltcoats, Ayrshire, KA21 5PQ, Scotland
- Phone: 01294 420397 or 01294 602857
Rightcars Ltd is a family-owned car dealership in Saltcoats that has been in operation for many years. They offer a range of used vehicles, vehicle servicing, and customer-focused service. Their commitment to providing a hassle-free experience, along with their on-site facilities and after-sales support, makes them a comprehensive option for those looking to purchase a used car in the Ayrshire area.
McMaster Motors Car Sales
McMaster Motors Car Sales is a car dealership located in Saltcoats, Ayrshire, Scotland, focusing on the sale of new vehicles. While detailed historical information is scarce, we can infer some aspects of their business based on their designation as a “new car dealer” and general car dealership practices.
Core Business and Focus
McMaster Motors Car Sales operates within the automotive industry, specifically concentrating on the sale of new cars. This distinction is important, as it differentiates them from dealerships specializing in used vehicles. Here’s a further breakdown:
- New Car Sales: The primary function of McMaster Motors Car Sales is to retail brand-new vehicles directly from manufacturers. This involves:
- Franchise Agreements: New car dealerships typically hold franchise agreements with specific car manufacturers (e.g., Ford, Toyota, BMW). These agreements grant them the right to sell and service those manufacturers’ vehicles within a designated territory. It is important to ascertain which brands McMaster Motors retails.
- Showroom Display: A key aspect of their business is likely to be a showroom where the latest car models from their affiliated manufacturers are displayed. This allows potential buyers to view the vehicles, explore their features, and get a feel for them in person.
- Inventory Management: Managing the inventory of new cars is crucial. This involves ordering vehicles from manufacturers, ensuring a sufficient stock of popular models and trims, and keeping up with new model releases.
Customer Interaction and Sales Process
As a new car dealership, McMaster Motors Car Sales engages with customers throughout the car-buying process. This typically involves several stages:
- Initial Inquiry: Customers may visit the dealership or contact them (by phone or online) to inquire about specific models, pricing, and availability.
- Product Presentation: Sales staff play a vital role in showcasing the features and benefits of different vehicles, highlighting their specifications, technology, safety features, and available options.
- Test Drives: Offering test drives is a standard practice, allowing potential buyers to experience the vehicle’s performance, handling, and comfort before making a purchase decision.
- Negotiation and Pricing: The sales process often involves negotiating the final price of the vehicle, including any applicable discounts, incentives, or trade-in values.
- Financing and Paperwork: Assisting customers with financing options (e.g., loans, leases) and completing the necessary paperwork (e.g., sales contracts, registration) is a crucial part of the transaction.
- Delivery and After-Sales: The dealership is usually responsible for delivering the new car to the customer and may offer after-sales services, though new cars often come with manufacturer warranties.
Potential Additional Services
While their core business is new car sales, McMaster Motors Car Sales might offer related services, such as:
- Trade-in of Used Vehicles: Customers may trade in their existing vehicles as part of the purchase of a new car. The dealership will assess the value of the trade-in and apply it towards the new car’s price.
- Financing Options: Dealerships often work with various lenders to provide customers with a range of financing options, including car loans and leasing agreements.
- Service Department Liaison: While they focus on sales, they may have connections or work closely with service departments (either their own, or those of the manufacturers they represent) for future customer needs.
Location and Contact
- Address: 17 Canal St, Saltcoats, KA21 5HY
West Coast Motors Ltd
West Coast Motors Ltd is a car dealership located in West Kilbride, Ayrshire, Scotland, specializing in the sale of used vehicles. It’s important to distinguish this dealership from the “West Coast Motors” that is a bus and coach company. This description will focus specifically on the car dealership aspect of West Coast Motors Ltd.
Core Business and Focus
West Coast Motors Ltd operates within the automotive retail sector, with a defined focus on the used car market. This specialization shapes several aspects of their business:
- Used Car Sales: Their primary activity is the purchase, reconditioning, and sale of pre-owned vehicles. This involves:
- Sourcing Vehicles: Unlike new car dealerships that acquire stock directly from manufacturers, West Coast Motors Ltd sources vehicles from various channels, including:
- Trade-ins from customers
- Auctions (both physical and online)
- Private sellers
- Fleet sales
- Vehicle Preparation: A crucial aspect of selling used cars is preparing them for sale. This typically includes:
- Mechanical inspections and repairs
- Cleaning and detailing (both interior and exterior)
- Cosmetic repairs (e.g., paint touch-ups, dent removal)
- MOT (Ministry of Transport) testing, if required
- Inventory Diversity: Used car dealerships generally offer a wider variety of makes, models, and model years compared to new car dealerships. This reflects the diverse nature of the used car market. West Coast Motors Ltd focuses on the “high end, luxury side of the used car market.”
- Sourcing Vehicles: Unlike new car dealerships that acquire stock directly from manufacturers, West Coast Motors Ltd sources vehicles from various channels, including:
- Target Market: West Coast Motors Ltd caters to customers seeking a more affordable alternative to buying new, or those looking for specific makes or models that may no longer be available new. Their focus is on the “high end, luxury side of the used car market. This includes sports cars, 4x4s, convertibles, performance and specialist vehicles.”
Customer Interaction and Sales Process
West Coast Motors Ltd engages with customers throughout the used car buying process, with an emphasis on building trust and ensuring customer satisfaction:
- Vehicle Display: They present their inventory of used cars both online (through their website and online marketplaces) and at their physical location.
- Sales Consultation: Sales staff assist customers in finding suitable vehicles, providing information about vehicle history, condition, and features.
- Test Drives: Offering test drives is essential, allowing customers to assess a used car’s performance and condition.
- Pricing and Negotiation: Determining a fair price for used vehicles involves considering factors such as:
- Vehicle age and mileage
- Condition (both mechanical and cosmetic)
- Market demand
- Vehicle history (e.g., accidents, service records)
- Financing and Warranty: West Coast Motors Ltd may offer:
- Assistance with securing financing (e.g., arranging loans through lenders)
- Extended warranties to provide customers with added peace of mind.
- After-Sales Service: Building customer relationships often involves providing support after the sale, which may include:
- Assistance with vehicle registration
- Information about service and maintenance
Distinguishing Features and Philosophy
West Coast Motors Ltd emphasizes a particular approach to their business:
- Focus on Quality: They state that they “work all over the UK when sourcing our cars to ensure that only the best examples are obtained for our customers to enjoy.” They also subject each car to a “strict quality review.”
- Customer-Centric Approach: They aim to provide a “hassle-free and enjoyable buying experience” with “no pushy sales tactics or awkward bartering.” They highlight “professionalism and honesty.”
Location and Contact
- Address: Ardrossan Road, Seamill, West Kilbride, Ayrshire, KA23 9NA
- Phone: 07418 690153
Arnold Clark Automobiles Ltd (Irvine)
Arnold Clark Automobiles Ltd (Irvine) is a branch of Arnold Clark, a very large car dealership group in the UK. This description will cover the Irvine branch, and provide context within the broader Arnold Clark network.
Core Business and Focus
Arnold Clark is one of the largest car dealership groups in Europe, and the Irvine branch operates within this extensive network. Their business encompasses both new and used car sales, along with a range of related services.
- Part of a Large Network: Arnold Clark has numerous dealerships across the UK, allowing for a wide selection of vehicles and resources. This scale benefits the Irvine branch.
- New Car Sales: Arnold Clark dealerships, including the Irvine location, sell new vehicles from a variety of manufacturers. This involves:
- Franchise Agreements: Arnold Clark holds franchise agreements with many different car manufacturers, enabling them to sell a diverse range of new vehicles. The specific brands offered at the Irvine branch may vary. For example, in Irvine, they are an authorized retailer for BMW and MINI.
- Showroom Experience: The Irvine branch has showrooms to display the latest models, facilitating customer viewing and exploration of vehicle options.
- Used Car Sales: In addition to new cars, Arnold Clark Irvine also sells used vehicles. This includes:
- Extensive Used Car Inventory: Arnold Clark, as a whole, has a very large used car inventory, and the Irvine branch contributes to this. Customers can often access vehicles from across the group.
- Variety of Makes and Models: The Irvine branch offers a wide selection of used cars from various manufacturers, model years, and price ranges.
- Services Offered: As a full-service dealership, Arnold Clark Irvine provides many related services:
- Financing Options: Assistance with arranging car loans and other financing solutions for customers. Arnold Clark Automobiles Limited is a credit broker and can introduce customers to a panel of lenders.
- Part Exchange: The ability for customers to trade in their existing vehicles when purchasing a new or used car.
- Service and Repairs: Arnold Clark locations, including Irvine, offer service departments for vehicle maintenance, repairs, and MOT testing.
- Aftercare Warranty: Arnold Clark provides aftercare warranties.
- Business Leasing: Arnold Clark offers business leasing options.
- Insurance Services: Arnold Clark partners with insurers to provide comprehensive cover.
Company History and Expansion
To provide a broader understanding of Arnold Clark’s operations, here’s some company history:
- Founded in 1954: Arnold Clark was founded in Glasgow, Scotland, by Sir Arnold Clark.
- Growth: The company grew from a single showroom to become one of the largest car dealership groups in Europe.
- Expansion: Arnold Clark has expanded its network of dealerships across the UK.
- Acquisitions: Arnold Clark has grown through strategic acquisitions, such as the takeover of The Phoenix Car Company and Harry Fairbairn.
Customer Focus
Arnold Clark, and its Irvine branch, focuses on customer service:
- Mission Statement: The company’s mission statement emphasizes “genuine value for money and creating high levels of customer satisfaction.”
- Customer Service: Arnold Clark aims to provide the best possible customer service.
- Customer Feedback: The company uses customer feedback and reviews to improve its services. They partner with Trustpilot for customer reviews.
- Treating Customers Fairly: Arnold Clark is committed to treating customers fairly.
Specific Features of Arnold Clark
Here are some key features of Arnold Clark:
- Scale and Reach: Their extensive network of dealerships provides customers with a wide selection of vehicles and convenient access to services.
- Range of Brands: Arnold Clark offers a diverse portfolio of new car brands, catering to a broad range of customer preferences and budgets.
- Used Car Expertise: They have a significant presence in the used car market, with a large inventory and established processes for vehicle preparation and sales. They also guarantee the UK’s best used car deals.
- Online Presence: Arnold Clark has a strong online presence, allowing customers to browse inventory, schedule appointments, and access information.
- Home Delivery and Click & Collect: Arnold Clark offers services like home delivery and click-and-collect.
Community and Sponsorship
- Corporate Social Responsibility: Arnold Clark is involved in community initiatives, providing sponsorship and support for charities and local businesses.
- Arnold Clark Cup: Arnold Clark sponsors the Arnold Clark Cup, an invitational international women’s football tournament.
Location and Contact
- Address: Ayr Road, Irvine, Ayrshire, KA12 8BZ
- Phone: 01294 420953
Garnock Valley Ford
Garnock Valley Ford is a car dealership located in Kilbirnie, a town in North Ayrshire, Scotland. This dealership operates as a franchised dealer, specializing in the sale of new Ford vehicles, and also provides a range of after-sales services.
Core Business and Specialization
At its core, Garnock Valley Ford functions as a key point of access for customers in the Kilbirnie area and surrounding regions to the Ford product line. This specialization brings several distinct characteristics to its operations:
- Ford Franchise Dealership: Garnock Valley Ford holds an official franchise from the Ford Motor Company. This means they are authorized to sell new Ford vehicles directly from the manufacturer. This is a significant aspect of their business, as it ensures customers are accessing the latest Ford models with manufacturer-backed warranties and support.
- New Ford Vehicle Sales: The primary focus of the dealership is on the sale of new Ford cars and light motor vehicles. This includes popular models like the Ford Fiesta, Ford Focus, Ford Puma, and Ford Kuga, as well as commercial vehicles. Dealership staff possess specialized knowledge of Ford vehicles, enabling them to provide expert guidance to customers in selecting the most suitable vehicle for their needs and budget.
- Used Vehicle Sales: While their primary focus is on new Ford vehicles, Garnock Valley Ford also offers a selection of used cars. These may include trade-ins from customers purchasing new vehicles, as well as other pre-owned vehicles. Offering used cars provides customers with a wider range of options, including more budget-friendly choices.
Services Offered
Garnock Valley Ford provides a comprehensive suite of services, catering to customers throughout the vehicle ownership lifecycle:
- Vehicle Sales: The dealership’s sales department assists customers in navigating the process of purchasing a vehicle. This involves:
- Providing detailed information on vehicle specifications, features, and pricing.
- Offering test drives to allow customers to experience the vehicles firsthand.
- Facilitating trade-ins of existing vehicles.
- Arranging financing options to help customers fund their purchase.
- Service and Maintenance: Garnock Valley Ford operates a service center equipped to handle the maintenance and repair needs of Ford vehicles. This includes:
- Routine servicing, such as oil changes, tire rotations, and scheduled maintenance.
- Diagnostic services to identify and resolve mechanical and electrical issues.
- Repairs, including engine, transmission, and brake repairs.
- MOT testing, which is a legal requirement for vehicles in the UK.
- Parts Department: The dealership also has a parts department, stocking genuine Ford parts. This ensures that vehicles are repaired and maintained with high-quality, manufacturer-approved components.
- Bodyshop Services: In addition to mechanical servicing, Garnock Valley Ford provides bodyshop services. This caters to vehicles that have sustained damage due to accidents or other incidents, offering:
- Collision repair.
- Paintwork.
- Body panel replacement.
Dealership Operations
Garnock Valley Ford is characterized by its local presence and customer-focused approach.
- Location and Facilities: The dealership is located at 30 Holmhead, Kilbirnie, KA25 6BP. The dealership premises likely include:
- A showroom for displaying new and used vehicles.
- Service bays for vehicle maintenance and repairs.
- A parts department.
- Customer waiting areas.
- Staff Expertise: The dealership emphasizes the experience and expertise of its staff. Key personnel include:
- Stuart Cambridge (Service Manager): Oversees the service department, ensuring efficient and high-quality vehicle maintenance and repairs.
- Paul Hendren (Sales Manager): Leads the sales team, guiding customers through the vehicle purchase process.
- Brian McCorquodale (Bodyshop): Manages the bodyshop operations, ensuring vehicles are restored to their pre-accident condition.
- Ownership and History: Garnock Valley Ford has a history within the local community.
- Previously known as William Clarks, the garage has a long-standing presence in the area.
- The dealership is now owned by Compton MacGill and his wife Chrisann. Compton MacGill brings significant experience to the business, with over 30 years in the motor trade.
Customer Focus and Community Presence
Garnock Valley Ford aims to provide a high level of customer service and be a trusted part of the local community.
- Local Service: The dealership emphasizes its commitment to providing good local service, building strong relationships with customers in Kilbirnie and the surrounding areas.
- Value for Money: Garnock Valley Ford strives to offer value for money to its customers, whether they are purchasing a new or used vehicle or utilizing the dealership’s service offerings.
By combining its status as a franchised Ford dealer with a focus on customer service and local presence, Garnock Valley Ford positions itself as a key automotive provider in its region.
Dacia Irvine
Dacia Irvine operates as part of Park’s Motor Group, a prominent automotive dealership group in Scotland. This context is crucial to understanding the dealership’s operations, as it functions within a larger network that offers a variety of brands and services.
Dealership Context: Park’s Motor Group
To understand Dacia Irvine, it’s essential to first understand Park’s Motor Group:
- Diverse Portfolio: Park’s Motor Group represents a wide array of automotive manufacturers, including Renault, Dacia, Fiat, Suzuki, Nissan, Hyundai, MG, and others. This multi-brand approach is a key characteristic of their operations.
- Extensive Network: Park’s Motor Group has a significant presence in Scotland, with dealerships located in various towns and cities. This network provides customers with a broad selection of vehicles and convenient access to services.
- Customer Focus: The group emphasizes customer service, aiming to provide a positive experience throughout the car buying and ownership journey. This includes knowledgeable sales teams and after-sales support.
- Aftersales Support: Park’s Motor Group operates aftersales centers, providing servicing, MOT testing, and parts. This ensures that customers can maintain their vehicles through the dealership network.
Dacia within Park’s Motor Group
Within this context, Dacia Irvine focuses on the sales and service of Dacia vehicles. Here’s how Dacia fits into the group’s operations:
- Dacia Brand: Dacia is a Romanian car manufacturer that offers budget-friendly vehicles. The brand is known for its no-frills approach, providing reliable transportation at an affordable price point. Popular Dacia models include the Sandero, Duster, and Logan.
- Sales Operations: Dacia Irvine sells new Dacia vehicles, catering to customers seeking value-oriented transportation. The dealership’s sales team is trained to provide information about Dacia models, features, and pricing.
- Part of a Multi-Brand Dealership: Dacia Irvine operates within a dealership that also sells other brands. This means that customers visiting the location have the opportunity to explore vehicles from various manufacturers, providing a wider range of choices.
Services Offered at Dacia Irvine
As part of Park’s Motor Group, Dacia Irvine provides a range of services:
- New Vehicle Sales: The primary focus is on selling new Dacia vehicles.
- Part Exchange: Customers can trade in their existing vehicles when purchasing a new Dacia.
- Financing Options: The dealership offers various financing options to assist customers with their purchase.
- Aftersales Services: Through Park’s Motor Group’s service centers, customers can access:
- Vehicle servicing and maintenance
- MOT testing
- Parts and accessories
Customer Experience
Park’s Motor Group emphasizes customer satisfaction, and this extends to Dacia Irvine:
- Helpful Sales Teams: The dealership aims to provide knowledgeable and helpful sales staff who can assist customers in finding the right vehicle.
- No-Pressure Environment: The group strives to create a comfortable and no-pressure sales environment.
- Customer Feedback: Park’s Motor Group values customer feedback and uses it to improve its services.
Location and Accessibility
- Location: Dacia Irvine is located at Corsehill Mount Road, Irvine, KA11 4JZ. This location provides accessibility for customers in the Irvine area and surrounding regions.
- Accessibility: Park’s Dacia Irvine provides accessible parking spaces and accessible toilet facilities for customers. The dealership also has automatic doors.
Dacia Brand Focus
Dacia, as a brand, plays a significant role in the dealership’s offerings:
- Value Proposition: Dacia vehicles are known for their affordability, making them attractive to budget-conscious buyers.
- Model Range: Dacia offers a range of models, including hatchbacks (Sandero), SUVs (Duster), and estate cars (Logan MCV).
- Target Market: Dacia vehicles typically appeal to customers who prioritize practicality and value over luxury or high-performance features.
In summary, Dacia Irvine operates as part of a larger, multi-brand dealership group, Park’s Motor Group. The dealership focuses on providing customers with access to the Dacia range of vehicles, known for their affordability, while also offering a range of related services.
Park’s Motor Group
Park’s Motor Group is a prominent independent motor group in Scotland, boasting a widespread presence and a diverse portfolio of automotive brands. The group has expanded significantly since its inception and currently offers a comprehensive range of new and used vehicles, along with extensive aftersales services.
History and Growth
Park’s Motor Group’s history began in 1971 with a small coach operation, established by Douglas Park.
- Early Years: Douglas Park founded the company in 1971, initially operating a fleet of three coaches.
- Entry into Motor Trade: The group entered the automotive retail sector in 1977, acquiring a Datsun franchise in Hamilton, followed by a second in Strathaven.
- Expansion Across Scotland: Park’s Motor Group steadily grew, incorporating additional franchises and broadening its reach throughout Scotland. Key developments included:
- Becoming agents for Honda and BMW.
- Developing a multi-franchise complex in East Kilbride.
- Acquiring numerous showrooms and dealerships.
- Acquisition of Macrae & Dick: A major expansion occurred in 2016 with the acquisition of Macrae & Dick, significantly increasing the group’s market share and brand representation.
Head Office Contact Information
The head office of Park’s Motor Group is located at:
- Address: 14 Bothwell Road, Hamilton, Glasgow, Lanarkshire, ML3 0AY
- General Contact Numbers:
- Sales: 01698 303900
- Service: 01698 535942
- Parts: 01698 535942
Brands Represented
Park’s Motor Group offers a wide variety of automotive brands, catering to different market segments:
- Luxury Brands: Bentley, BMW, Jaguar, Land Rover, Maserati, McLaren, Volvo
- Mainstream Brands: Abarth, Citroen, Dacia, Fiat, Ford, Honda, Hyundai, Kia, Mazda, Mitsubishi, Nissan, Peugeot, Renault, Suzuki, Skoda, Toyota
- Motorcycles: BMW Motorrad
This broad selection enables the group to serve a diverse customer base with varying preferences and budgets.
Dealership Network
Park’s Motor Group has a substantial network of dealerships across Scotland, located in key areas such as:
- Aberdeen
- Ayr
- Coatbridge
- Dunfermline
- East Kilbride
- Elgin
- Glasgow
- Hamilton
- Hillington
- Inverness
- Irvine
- Motherwell
- Perth
- Stirling
This extensive network ensures accessibility for customers throughout Scotland.
Services Offered
Park’s Motor Group provides a comprehensive suite of automotive services:
- New Car Sales: The group offers a wide selection of new vehicles from their represented manufacturers, with sales teams providing expert guidance.
- Used Car Sales: Park’s Motor Group also sells a diverse range of used vehicles, offering customers a variety of makes, models, and price points.
- Vehicle Financing: The group provides various financing options to facilitate vehicle purchases, including hire purchase agreements and personal contract purchases (PCP).
- Aftersales Services: Park’s Motor Group operates manufacturer-approved service centers offering:
- Routine servicing and maintenance
- Repairs
- MOT testing
- Parts and accessories
- Motability Scheme: The group participates in the Motability Scheme, offering accessible transportation solutions for people with disabilities.
- Fleet and Leasing Services: Park’s Motor Group provides services for businesses, including fleet management and vehicle leasing solutions.
- Additional Services:
- Body repair centers
- Parts wholesaling
Customer Focus
Park’s Motor Group prioritizes customer service, aiming to deliver a positive experience through:
- Knowledgeable Staff: Trained staff provide expert advice and assistance.
- Wide Selection: A diverse brand portfolio and extensive inventory offer customers a broad range of choices.
- Convenience: A widespread dealership network ensures easy access to sales and service locations.
- Online Services: Park’s Motor Group offers online resources and services, including vehicle search, online purchasing, and service booking.
Additional Operations
In addition to its automotive operations, Park’s Motor Group is involved in:
- Coach Operations: Park’s of Hamilton, a leading luxury coach operator in Scotland, provides coach services for various travel needs.
- Petrol Forecourts: The group operates several petrol forecourts.
Park’s Motor Group has become a major force in the Scottish automotive industry, dedicated to providing a comprehensive range of vehicles and services, with a strong emphasis on customer satisfaction.
A1 Ayrshire Motor Factors Ltd
A1 Ayrshire Motor Factors Ltd is a key player in the supply of automotive parts and accessories, serving both trade professionals and retail customers. To fully understand its position in the market, it’s essential to consider its affiliation with the larger A1 Motor Factors group. This connection provides A1 Ayrshire Motor Factors Ltd with both the advantages of a local business and the enhanced resources of a national network.
A1 Ayrshire Motor Factors Ltd: A Local Supplier
A1 Ayrshire Motor Factors Ltd operates from its base in Ardrossan, Ayrshire, Scotland. The company’s primary focus is on providing a comprehensive range of vehicle components and accessories to meet the diverse needs of its customer base.
- Location and Accessibility: Situated in Ardrossan, A1 Ayrshire Motor Factors Ltd serves the local community and surrounding areas. Its physical location at 48 Glasgow Street, Ardrossan, Ayrshire, KA22 8EH, makes it accessible to both trade customers, such as garages and mechanics, and retail customers who need parts for their own vehicles.
- Product Range: The company stocks a wide variety of automotive parts, catering to a broad spectrum of vehicle makes and models. This includes essential components for vehicle maintenance and repair, such as:
- Air filters
- Brake pads and discs
- Batteries
- Engine oils
- Wishbones and suspension parts
- Customer Service: As a local business, A1 Ayrshire Motor Factors Ltd emphasizes customer service. The staff often possess a strong understanding of the specific needs of their local clientele, enabling them to provide knowledgeable advice and assistance in selecting the correct parts.
- Hobbyweld Partnership: In addition to its core automotive business, A1 Ayrshire Motor Factors Ltd has expanded its offerings to include the supply of bottled gas through Hobbyweld. This diversifies its business and caters to customers who require gas for various applications, such as:
- Welding
- Home brewing
- Other industrial and recreational uses
The A1 Motor Factors Group: A National Network
A1 Ayrshire Motor Factors Ltd’s strength is significantly enhanced by its membership in the A1 Motor Factors group. This group is a network of independent motor factors and retailers across the UK, who collaborate to enhance their business operations.
- Structure and Philosophy: The A1 Automotive Group operates on a model that supports independent businesses. Members retain their independence while benefiting from the collective resources, purchasing power, and support of the group. This philosophy allows businesses like A1 Ayrshire Motor Factors Ltd to maintain their local identity and customer relationships while gaining access to resources that would typically be available only to larger corporations.
- Benefits of Membership: Being part of the A1 Motor Factors group provides several key advantages to its members:
- Enhanced Buying Power: The group negotiates favorable purchase terms with suppliers, enabling members to access a wider range of products at competitive prices. This improved purchasing power allows members to maximize their profitability and offer competitive pricing to their customers.
- Access to a Wide Range of Products: Members can access an extensive inventory of automotive parts and accessories from a network of trusted suppliers. This ensures that they can meet the diverse needs of their customers, even for less common vehicle makes and models.
- Marketing and Business Support: The group provides members with marketing support, including promotional materials and branding assistance. Members also have access to business support services, such as training programs and industry insights, which help them improve their operations and stay ahead of industry trends.
- A12U Platform: A1 provides its members with access to “A12U”, a member-only platform with resources like supplier price lists, new product information, and essential product details.
- A12U Print Works: Members can utilize in-house printing facilities and graphic designers to create custom Point of Sale (POS) materials.
- A12U Warehouse: A central distribution center enhances the group’s bulk purchasing capabilities, ensuring competitive pricing and efficient product distribution to members.
- Networking and Collaboration: The group facilitates networking and collaboration among members through events like trade shows and conventions. These events provide opportunities to share knowledge, build relationships with suppliers, and learn about new products and industry developments. The group also provides a member-only forum for online communication.
A1’s Role in the Automotive Aftermarket
The A1 Motor Factors group plays a significant role in the automotive aftermarket, which encompasses the sale of replacement parts, accessories, and services for vehicles after they have been sold by the original manufacturer.
- Supporting Independent Businesses: The A1 group is crucial in supporting the viability and competitiveness of independent motor factors and retailers. In an industry that has seen increasing consolidation, A1 helps these businesses to thrive by providing them with the resources and support they need to compete with larger chains and dealerships.
- Ensuring Choice and Competition: By empowering independent businesses, the A1 group contributes to a healthy and competitive automotive aftermarket. This ensures that consumers have a wider range of options when it comes to sourcing parts and services for their vehicles, which can help to keep prices competitive and improve the overall quality of service.
- Industry Expertise and Knowledge: A1 members possess a wealth of industry expertise and knowledge. They are often highly knowledgeable about vehicle parts and systems, and they can provide valuable advice and assistance to both trade and retail customers. This expertise is a valuable asset in the automotive aftermarket, where accurate parts identification and reliable advice are essential.
In summary, A1 Ayrshire Motor Factors Ltd is a local business that benefits from its membership in the A1 Motor Factors group. This affiliation allows the company to provide a wide range of products and services to its customers while maintaining the personalized service and local knowledge that are valued by both trade and retail clients. The A1 group, in turn, plays a vital role in supporting independent businesses in the automotive aftermarket and ensuring a competitive and diverse marketplace.
J & W Motors
J & W Motors is a well-established auto repair shop located in Ardrossan, Scotland, that has been serving the local community since 1984. This independent garage offers a comprehensive range of services designed to keep vehicles running smoothly and safely. With a commitment to providing honest advice and quality workmanship, J & W Motors has become a trusted resource for vehicle owners in the Ardrossan area.
History and Background
Established in 1984, J & W Motors has a long history of serving the Ardrossan community. Over the years, the garage has built a reputation for providing reliable and professional auto repair services. As an independent company, J & W Motors prides itself on offering impartial advice and personalized attention to each customer. This long-standing presence in the community has allowed them to develop strong relationships with their clientele, fostering trust and loyalty.
Services Offered
J & W Motors offers a wide array of services to address various vehicle needs. These services include:
- MOT Testing: J & W Motors is an authorized MOT testing station, providing both Class 4 and Class 7 MOT tests.
- Class 4 MOT: This test is for passenger cars, including:
- Cars (up to 8 passenger seats)
- Motor caravans
- Goods vehicles (up to 3,000kg design gross weight)
- Class 7 MOT: This test is for larger commercial vehicles, specifically goods vehicles with a design gross weight of between 3,000kg and 3,500kg.
- Class 4 MOT: This test is for passenger cars, including:
The MOT test is a legal requirement for most vehicles on UK roads, ensuring they meet the minimum safety and environmental standards. J & W Motors’ ability to conduct both Class 4 and Class 7 MOT tests makes them a convenient option for a wide range of vehicle owners in the area.
- Servicing: Regular servicing is essential for maintaining a vehicle’s performance, efficiency, and longevity. J & W Motors offers comprehensive servicing for various makes and models, adhering to manufacturer specifications and using quality parts. Their servicing typically includes:
- Oil and filter changes
- Inspection of key components (brakes, suspension, etc.)
- Fluid checks and top-ups
- Spark plug replacement (for petrol engines)
- Timing belt checks (if applicable)
- Diagnostics: Modern vehicles are equipped with complex electronic systems, and diagnosing problems requires specialized equipment. J & W Motors utilizes advanced diagnostic tools to identify the root cause of any issues, allowing for accurate and effective repairs. Their diagnostic capabilities cover:
- Engine management systems
- ABS (Anti-lock Braking System)
- SRS (Supplemental Restraint System – airbags)
- Transmission control systems
- Other electronic control units
- Tyres: J & W Motors also provides a range of tyre-related services to ensure vehicle safety and performance. These services include:
- Tyre supply: Offering a selection of tyres from various brands to suit different budgets and driving needs.
- Tyre fitting: Professionally fitting new tyres to ensure proper installation and wheel balance.
- Tyre repairs: Repairing punctures and other minor tyre damage when possible, adhering to safety standards.
- Wheel alignment: Adjusting wheel angles to ensure optimal contact with the road, improving handling and tyre wear.
Customer Focus and Approach
J & W Motors distinguishes itself through its commitment to customer service and a focus on providing honest and reliable advice.
- Honest and Impartial Advice: As an independent garage, J & W Motors is not tied to any specific manufacturer or dealership. This independence allows them to provide unbiased advice to their customers, recommending the most appropriate solutions for their vehicles without any pressure to sell specific products or services.
- Personalized Attention: J & W Motors understands that every vehicle and every customer is unique. They take the time to listen to customer concerns, thoroughly inspect vehicles, and explain any necessary repairs or maintenance in clear and understandable terms. This personalized approach helps to build trust and ensure that customers feel confident in the services they receive.
- Quality Workmanship: J & W Motors is staffed by experienced and qualified technicians who are dedicated to providing high-quality workmanship. They use quality parts and follow industry best practices to ensure that all repairs and services are carried out to the highest standards.
- Clear Communication: J & W Motors believes in clear and transparent communication. They provide detailed estimates before any work is carried out, keep customers informed of the progress of their vehicle, and explain all charges clearly and concisely.
Location and Accessibility
Located in the Hill Street Industrial Estate in Ardrossan, J & W Motors is easily accessible to customers in the local area. The full address is:
- Unit 19, Hill St Ind Est, Hill St, Ardrossan, KA22 8HE
The garage’s location within the industrial estate provides ample space for vehicle servicing and repairs, ensuring efficient and convenient service for customers.
In Summary
J & W Motors is a trusted and reliable auto repair shop in Ardrossan, Scotland, with a long history of providing quality services to the local community. Their comprehensive range of services, including MOT testing, servicing, diagnostics, and tyre services, caters to a wide range of vehicle needs. With a strong emphasis on customer service, honest advice, and quality workmanship, J & W Motors has established itself as a valuable resource for vehicle owners in the Ardrossan area.