1. K C Scaffolding Wales Ltd
City/Town: Ammanford
Postal Code: SA18 1LQ
Street Address: Golwg Y Tyrcan Station Rd
Country: Wales, UK
2. Cardiff Mobile Upholstery
City/Town: Cardiff
Postal Code: CF15 8LH
Street Address: 9 Graigwen
Country: Wales, UK
3. Llanbradach Fawr Boarding Cattery
City/Town: Caerphilly
Postal Code: CF83 3QR
Street Address: Llanbradach Fawr Farm
Country: Wales, UK
4. A & M Lloyd Plant Hire Ltd
City/Town: Dolgellau
Postal Code: LL40 2YF
Street Address: Llwyn Bach Bala Rd
Country: Wales, UK
5. Western Platforms
City/Town: Colwyn Bay
Postal Code: LL29 8TF
Street Address: Bryn Teg Farm Dolwen Rd
Country: Wales, UK
6. CC Scaffold
City/Town: Pontypool
Postal Code: NP4 9RL
Street Address: Gilchrist Thomas Ind Est
Country: Wales, UK
7. MBC Bouncy Castle for Hire
City/Town: Cardiff
Postal Code: CF5 4BE
Street Address: 108 Heol Muston
Country: Wales, UK
8. Karls Access Stairlifts & Mobility
City/Town: Caerphilly
Postal Code: CF83 8AN
Street Address: 18 Brynfedw
Country: Wales, UK
9. Green Fingers Tree & Grounds Maintenance
City/Town: Abertillery
Postal Code: NP13 3DZ
Street Address: 95 Abertillery Rd
Country: Wales, UK
10. Avatar Fitness
City/Town: Mold
Postal Code: CH7 1XB
Street Address: Unit 7 Oaktree Business Park, Queens Lane
Country: Wales, UK
11. Rhondda Mobility Services Ltd
City/Town: Porth
Postal Code: CF39 8HE
Street Address: Three Horse Shoes Gilfach Rd
Country: Wales, UK
12. Lucas Events
City/Town: Newport
Postal Code: NP20 6GT
Street Address: 362 Malpas Rd
Country: Wales, UK
13. Cantre Mobility
City/Town: (N/A)
Postal Code: (N/A)
Street Address: Yn Helpu’r llai abl i fyw bywyd llawn
Country: Wales, UK
14. A1 Jump & Bounce Ltd
City/Town: Ebbw Vale
Postal Code: NP23 6HY
Street Address: Chedville Holland St
Country: Wales, UK
15. ARK Fencing & Garden Services
City/Town: Cwmbran
Postal Code: NP44 5TT
Street Address: 2 Ty Coed Hafod Court Rd
Country: Wales, UK
16. Phil’s Tool Hire Ltd
City/Town: Welshpool
Postal Code: SY21 7AZ
Street Address: Severn Rd
Country: Wales, UK
17. Bwlchgwyn Cattery
City/Town: Wrexham
Postal Code: LL11 5YE
Street Address: 44 Cefn Rd
Country: Wales, UK
18. Laymak Ltd
City/Town: Merthyr Tydfil
Postal Code: CF48 1YF
Street Address: Willow Works Abercanaid Ind Est
Country: Wales, UK
19. Mr Cherry Picker Hire
City/Town: Abertillery
Postal Code: NP13 3DZ
Street Address: 95 Abertillery Rd
Country: Wales, UK
20. H W Roofing
City/Town: Neath
Postal Code: SA11 1LG
Street Address: 33 Ffordd Y Felin
Country: Wales, UK
21. H & M Fencing
City/Town: Newport
Postal Code: NP20 4LZ
Street Address: 22 Oakwood Drive
Country: Wales, UK
22. South Wales Scaffolding
City/Town: Cardiff
Postal Code: CF24 4RY
Street Address: 45 Swansea Road
Country: Wales, UK
23. Wrexham Scaffolding Services
City/Town: Wrexham
Postal Code: LL13 8DT
Street Address: 44 St. George’s Crescent
Country: Wales, UK
24. A1 Access
City/Town: Swansea
Postal Code: SA6 5BN
Street Address: Clydach Industrial Estate
Country: Wales, UK
25. T E C Tree Services
City/Town: Pontypridd
Postal Code: CF37 1SN
Street Address: 16 Park Road
Country: Wales, UK
26. C M A T Services
City/Town: Maesteg
Postal Code: CF34 9HS
Street Address: Holly Bush Farm, Llangynwyd
Country: Wales, UK
27. D C Electrical
City/Town: Llangollen
Postal Code: LL20 7LR
Street Address: 8 Ffordd Pentre
Country: Wales, UK
28. J & M Scaffolding Ltd
City/Town: Bridgend
Postal Code: CF32 0HY
Street Address: 23 Pentre Road
Country: Wales, UK
29. D T Scaffolding
City/Town: Barry
Postal Code: CF62 8JG
Street Address: 49 Wern Fawr
Country: Wales, UK
30. Tidy Gardens & Landscaping
City/Town: Ystrad Mynach
Postal Code: CF82 7DN
Street Address: 3 Llys Celyn
Country: Wales, UK
31. Universal Scaffolding
City/Town: Caerphilly
Postal Code: CF83 1ER
Street Address: 10 Woodfield Way
Country: Wales, UK
32. J F B Electrical
City/Town: Cardiff
Postal Code: CF23 7HP
Street Address: 44 Glan Y Nant
Country: Wales, UK
33. R G T Tree Services
City/Town: Merthyr Tydfil
Postal Code: CF47 0AP
Street Address: 5 Ysguborwen
Country: Wales, UK
34. A B C Garden Services
City/Town: Caerphilly
Postal Code: CF83 1DA
Street Address: 2 Maes Y Ffynnon
Country: Wales, UK
35. J B Roofers
City/Town: Neath
Postal Code: SA11 1RQ
Street Address: 16 High Street
Country: Wales, UK
36. F R Access Services
City/Town: Llanfoist
Postal Code: NP7 9HE
Street Address: Cedar Lodge, Main Road
Country: Wales, UK
37. P & S Scaffolding
City/Town: Newport
Postal Code: NP20 4PH
Street Address: Unit 3, Oakfield Court
Country: Wales, UK
38. B C Tree Services
City/Town: Cardiff
Postal Code: CF5 4PL
Street Address: 47 Upper Glynne Road
Country: Wales, UK
39. M P Scaffolding
City/Town: Barry
Postal Code: CF63 2PT
Street Address: 28 Church Street
Country: Wales, UK
40. B H Electrical Services
City/Town: Cwmbran
Postal Code: NP44 3EA
Street Address: 1 Llys Dinas
Country: Wales, UK
41. T D S Building Services
City/Town: Newport
Postal Code: NP20 2PJ
Street Address: 12 Maes Y Ffynnon
Country: Wales, UK
42. S R S Building
City/Town: Merthyr Tydfil
Postal Code: CF48 1TD
Street Address: 18 Wern Road
Country: Wales, UK
43. C P A Scaffolding
City/Town: Newport
Postal Code: NP20 5PL
Street Address: 12 The Tynings
Country: Wales, UK
44. T A A Scaffolding
City/Town: Caerphilly
Postal Code: CF83 1HJ
Street Address: 44 Main Street
Country: Wales, UK
45. D S Plumbers
City/Town: Ebbw Vale
Postal Code: NP23 6EL
Street Address: 6 Brookside
Country: Wales, UK
46. A M Electrical
City/Town: Aberdare
Postal Code: CF44 6BX
Street Address: 3 The Hollies
Country: Wales, UK
47. D L Fencing
City/Town: Neath
Postal Code: SA11 3DE
Street Address: 2 Llys Hedd
Country: Wales, UK
48. P W Tree Surgery
City/Town: Cardiff
Postal Code: CF14 5QP
Street Address: 56 Brookfield Close
Country: Wales, UK
49. B G Access Services
City/Town: Aberystwyth
Postal Code: SY23 3BA
Street Address: 5 Glan Rheidol
Country: Wales, UK
50. W R Scaffolding
City/Town: Cardiff
Postal Code: CF10 1DD
Street Address: 1 Westgate Street
Country: Wales, UK
Telemedicine has grown significantly in Wales over the past decade, particularly as digital healthcare becomes more accessible and necessary. With increasing advancements in technology and the demand for more convenient healthcare options, telemedicine platforms have become a crucial tool for delivering medical services across Wales. Whether individuals need consultations, prescription services, or specialist appointments, telemedicine enables access to healthcare without the need for in-person visits, which is particularly beneficial in rural areas of Wales where healthcare access may be limited.
In this article, we will explore the various telemedicine platforms operating in Wales, their benefits, and how they fit into the larger Welsh healthcare system.
What is Telemedicine?
Telemedicine refers to the use of digital communication technologies, such as video conferencing, phone calls, and messaging, to provide medical consultations, diagnosis, and treatment remotely. Telemedicine platforms allow patients to connect with healthcare professionals via smartphones, tablets, or computers, making it easier to access medical care from the comfort of their own homes. The platforms offer a range of services, from general practitioner (GP) consultations and specialist referrals to mental health support and chronic disease management.
The Rise of Telemedicine in Wales
The introduction of telemedicine in Wales has transformed the way healthcare is delivered. The Welsh Government has recognized the potential of digital health solutions and has included telemedicine as part of its long-term healthcare strategy, especially in light of the COVID-19 pandemic. Lockdowns and restrictions accelerated the adoption of virtual consultations, and many healthcare providers quickly integrated telemedicine into their practice. Today, telemedicine remains a critical component of the healthcare infrastructure in Wales, enabling better access to services, reducing wait times, and supporting individuals in remote areas.
Key Telemedicine Platforms in Wales
1. NHS Wales Video Consulting Service
The NHS Wales Video Consulting Service is a government-backed platform that allows patients to have secure video consultations with healthcare professionals. Launched in response to the COVID-19 pandemic, the service is available across primary care, secondary care, and mental health services. Patients can book virtual appointments with their GPs, specialists, or mental health professionals and conduct their consultations through a secure, user-friendly video platform.
Key features of the NHS Wales Video Consulting Service include:
- Accessibility: The platform is accessible to anyone with an internet connection and a device capable of video communication. It provides patients with the convenience of attending medical appointments without leaving their homes.
- Secure and Confidential: The platform ensures that all consultations are private and confidential, with robust security measures in place to protect patient data.
- Wide Range of Services: Patients can access various services, including general healthcare advice, mental health support, chronic disease management, and specialist consultations.
The NHS Wales Video Consulting Service is part of a broader effort to modernize healthcare delivery in Wales and make it easier for individuals to access medical care, especially in rural or underserved areas.
2. eConsult
eConsult is an online platform used by many GP practices across Wales to offer digital consultations. It allows patients to complete an online form detailing their symptoms, medical history, and concerns, which is then reviewed by a GP or healthcare provider. Based on the information provided, the healthcare professional can offer advice, provide a prescription, or schedule a follow-up consultation (either in-person or via phone/video call).
Key features of eConsult include:
- Online Triage: The platform’s triage system helps direct patients to the most appropriate care pathway, ensuring that urgent cases are prioritized while others receive appropriate remote support.
- 24/7 Availability: Patients can submit their symptoms and concerns through eConsult at any time, even outside regular GP hours. Healthcare providers then review the submissions during working hours.
- Efficiency: eConsult reduces the need for in-person appointments and phone calls, streamlining the consultation process and minimizing waiting times.
3. My Health Online (MHOL)
My Health Online is a patient portal that allows individuals in Wales to access various online health services provided by their GP practices. While not solely a telemedicine platform, MHOL enables patients to book online consultations, order repeat prescriptions, and manage their healthcare remotely.
Key features of My Health Online include:
- Appointment Booking: Patients can schedule appointments with their GP, either for in-person or virtual consultations, through the online portal.
- Prescription Requests: MHOL allows users to order repeat prescriptions online, which can be sent directly to their chosen pharmacy.
- Access to Medical Records: The platform provides patients with access to their personal medical records, making it easier for them to stay informed about their health and treatments.
MHOL offers a convenient way for patients to manage their healthcare needs online, helping to reduce the administrative burden on GP practices and improve patient satisfaction.
4. Babylon Health (through GP at Hand)
Babylon Health, through its GP at Hand service, offers a telemedicine platform that provides access to GPs and healthcare professionals via a mobile app. Although Babylon Health is more commonly associated with England, its services extend to some parts of Wales. The platform allows users to have video consultations with GPs, receive medical advice, and get prescriptions through the app.
Key features of Babylon Health include:
- 24/7 Access: Patients can access medical advice and GP consultations 24 hours a day, seven days a week, without needing to wait for regular GP office hours.
- Symptom Checker: The platform includes an AI-powered symptom checker, which helps patients understand their symptoms and determine whether they need to see a healthcare professional.
- Prescriptions and Referrals: Following a consultation, GPs can issue electronic prescriptions that can be sent to a pharmacy, and referrals to specialists can be arranged through the platform.
Babylon Health offers patients a high level of convenience and accessibility, especially for individuals who prefer or require a fully digital healthcare experience.
5. Livi
Livi is another telemedicine platform available in Wales, providing video consultations with GPs and healthcare professionals. The Livi app allows patients to book virtual appointments, receive medical advice, and get prescriptions without needing to visit a physical healthcare facility.
Key features of Livi include:
- Same-Day Appointments: Patients can often secure same-day video consultations, making it easier to address urgent health concerns.
- Multi-Language Support: Livi offers consultations in multiple languages, making healthcare more accessible for individuals whose first language is not English.
- Prescription Services: Like other platforms, Livi enables patients to receive electronic prescriptions that can be sent directly to their preferred pharmacy.
Livi is popular for its user-friendly interface and the ability to quickly connect with GPs, making it an attractive option for individuals seeking efficient and flexible healthcare access.
6. Mental Health Telemedicine Services
In addition to general medical telemedicine platforms, there are several telemedicine services focused specifically on mental health in Wales. These services offer remote counseling, therapy, and support for individuals experiencing mental health challenges. Examples include:
- SilverCloud: SilverCloud provides online cognitive-behavioral therapy (CBT) programs for individuals dealing with anxiety, depression, and stress. Users can work through therapeutic exercises at their own pace with guidance from mental health professionals.
- Kooth: Kooth offers digital mental health support for young people, including online counseling, peer support, and self-help resources. The platform provides a safe and anonymous space for young individuals to discuss their mental health concerns.
- CALL Helpline: The CALL Helpline is a free and confidential service offering emotional support and advice on mental health issues. While it is primarily a phone-based service, CALL also offers online chat and email support for those who prefer digital communication.
Benefits of Telemedicine in Wales
Telemedicine offers several advantages for both patients and healthcare providers in Wales:
- Improved Access to Care: Telemedicine removes barriers to healthcare access, especially for individuals living in rural or remote areas where physical access to medical facilities may be limited.
- Convenience and Flexibility: Patients can consult with healthcare professionals from the comfort of their own homes, reducing the need for travel and time off work.
- Reduced Waiting Times: Telemedicine platforms often provide faster access to consultations, particularly for non-emergency concerns. This helps alleviate pressure on in-person healthcare services.
- Continuity of Care: For individuals with chronic conditions or ongoing healthcare needs, telemedicine provides an easy way to maintain regular contact with healthcare providers without the need for frequent clinic visits.
Challenges and Considerations
While telemedicine offers numerous benefits, there are also some challenges:
- Digital Divide: Not everyone has access to reliable internet or digital devices, which can limit the use of telemedicine services for certain populations.
- Data Security: Ensuring patient confidentiality and data protection is a critical concern for telemedicine platforms, requiring robust security measures.
- Clinical Limitations: Some medical conditions require physical examinations or diagnostic tests that cannot be performed remotely, limiting the scope of telemedicine in certain cases.
Conclusion
Telemedicine has revolutionized healthcare in Wales, offering greater access, convenience, and efficiency for patients and healthcare providers alike. With a growing number of telemedicine platforms, including NHS Wales Video Consulting Service, eConsult, My Health Online, Babylon Health, and Livi, individuals across Wales can access medical consultations and services from the comfort of their homes. As digital healthcare continues to evolve, telemedicine will likely play an even larger role in the future of healthcare delivery in Wales.