Top AI Agencies in Wales: Descriptions, Addresses and Postcodes

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Top AI agencies in Wales — descriptions, addresses & postcodes (full details)

Below are 8 leading AI / AI-focused agencies and consultancies based in Wales (mainly Cardiff + Swansea). Each entry includes a short description of what they do, their public contact/address info (postcode), and sources so you can follow up.

1) SystemsX — trusted AI solutions for business

What they do: AI products for customer experience (Sense, Knowledge, AI Agents), conversational agents, data enrichment and enterprise AI deployments.
HQ / registered office: Abacus House, Caxton Place, Cardiff, Wales, CF23 8HA
Contact: phone listed on site.
Sources: SystemsX site (contact & registered office). (SystemsX)

2) Cavefish — AI consultancy & development (Cardiff)

What they do: Chatbots, machine-learning models, generative AI, data analysis and AI training / implementation services for businesses.
Office: 15 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ (listed on their website).
Sources: Cavefish AI services & contact/address. (Cavefish)

3) Dragon AI Consulting — bespoke AI consulting (Cardiff)

What they do: Local Cardiff AI consultancy offering strategy, PoCs and implementation for SMEs (focus on practical AI adoption).
Address: 54a Bute St, Cardiff, CF10 5AF (contact page). Phone listed on site.
Sources: Dragon AI contact page and site. (Dragon AI Consulting)

4) Nisien.ai — online safeguarding & AI consultancy (Cardiff / SBARC Spark)

What they do: AI for safeguarding / content moderation and consultancy (Hero platform + consultancy services).
Office / registered office: SBARC Spark, Maindy Road, Cardiff, CF24 4HQ. Email/phone on site.
Sources: nisien.ai contact/terms and Companies House entry. (nisien.ai)

5) Optimise-AI — energy / building AI & digital twins (Swansea / Cardiff roots)

What they do: AI platform for building energy management, digital twins and carbon/energy optimisation (award-winning in Welsh tech scene).
Registered / corporate office: C/O Bevan Buckland LLP, Ground Floor, Cardigan House, Castle Court, Swansea Enterprise Park, Swansea, SA7 9LA (Companies House / filings).
Sources: Optimise-AI site and Companies House / filings. (Optimise AI)

6) Critical Cloud — cloud & AI / data engineering (Cardiff)

What they do: Cloud consulting, data engineering and AI/observability services (helps SaaS/scaleups with Datadog/cloud operations).
Address: One Central Square, Central Square, Cardiff, CF10 1FS (contact / company filings).
Sources: Critical Cloud contact page and Companies House. (Critical Cloud)

7) WeGetDesign — low-code & AI-enabled product builds (Cardiff)

What they do: Low-code platforms, bespoke tech & some AI development for start-ups and enterprises.
Address(es) shown publicly: 86 Diana Street, Cardiff, CF24 4TW (Companies House / company records) — site also lists Windsor Place address for service contact.
Sources: WeGetDesign company records and site. (Find and Update Company Information)

8) Artimus (Artimus Solutions Ltd) — AI solutions / logistics & other AI products (Cardiff area)

What they do: AI product/consultancy (listed on industry directories & Manifest). Public company listings show Cardiff addresses.
Public listing / address reference: Pendyris Street / Cardiff listing (CF11 6BH appears in business directory records). (Companies/industry listings).
Sources: Artimus listing & Companies House extracts. (The Manifest)

Notes & next steps

  • I focused on agencies with clear public contact/address information (Companies House, official contact pages). Where an agency lists a registered office (Companies House) I used that — many small tech firms register at shared office addresses. Where a company lists an operational office on its website I used that instead.
  • Here’s an expanded top AI agencies & consultancies in Wales, now including real case studies, client examples, and expert comments where available. Case studies help you understand how these agencies create business value with AI, what outcomes they deliver, and practical results they’ve achieved.

    1) Dragon AI Consulting — Cardiff

    What they do: Bespoke AI consulting from strategy to implementation — ML models, NLP, automation systems for SMEs and service firms in Wales and the UK.
    Address: 54a Bute Street, Cardiff, CF10 5AF (Dragon AI Consulting)

    Case Studies & Real Results

    Dragon AI showcases several client success stories demonstrating real business impact: (Dragon AI Consulting)

    • Medmunch (Meal Personalisation Engine):
      Dragon AI built an AI recommendation engine that analyzes user diets and preferences to generate personalised meal plans, improving engagement and user satisfaction.
    • YO Decorating (Quote & Scheduling Automation):
      Before AI, quoting and schedule planning were manual and time consuming. Dragon AI implemented an intelligent quoting system and automated scheduling that saved admin hours and improved operational efficiency.
    • DRL Tax Services (Automation of Accounting Workflows):
      A custom AI solution was deployed to automate data entry and reconciliation tasks, reducing errors and freeing accountants to focus on higher-value advisory work.
    • Canvas Print Shop (E-commerce UX AI):
      Dragon AI integrated AI checks to assess image quality and optimise print options — decreasing customer complaints and returns.

    Commentary: Across these cases, the agency focuses on operational efficiency, automating routine processes, and tailoring solutions to client needs — not just selling off-the-shelf tools, but co-developing working systems. (Dragon AI Consulting)

    2) Cavefish — Cardiff

    What they do: AI, machine learning and application development with digital transformation consultancy support.
    Address: 15 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ (AI Superior)

    Comments & Sector Notes

    While Cavefish doesn’t publish detailed project reports publicly, tech directories highlight its breadth of experience across sectors such as retail, healthcare, and enterprise systems — with emphasis on machine learning, chatbot development, and large data analytics. (AI Superior)

    Commentary: Cavefish often works with international clients as well, blending local Welsh delivery with global tech execution.

    3) ProMo Cymru – AI in Public Services (Not a traditional agency but a practical Welsh AI application)

    What they did: Rapid prototyping of an AI tool for public knowledge sharing across local authorities.
    Context: Cardiff Capital Region AI Prototyping project developed ‘Knowledge Exchange Wales,’ a platform prototype to help Welsh councils document and share best practices using AI-supported tools for organisation and discovery. (ProMo Cymru)

    Outcomes

    • Prototype built quickly using AI tools (e.g., Claude projects feature).
    • Enabled structured sharing and “forking” of documented practices across councils.
    • Sparked richer stakeholder engagement because stakeholders could interact with a working prototype instead of abstract specs. (ProMo Cymru)

    Commentary: This project illustrates how AI consultancies/local partners can rapidly validate concepts with tangible tools, even before full development — a key best practice in AI adoption.

    4) AI Workshops & Community Projects — Calon AI Solutions + Responsible AI Collective

    Not a traditional agency, but worth noting:
    In 2025, Calon AI Solutions collaborated with Cardiff Business School and Responsible AI Collective to run hands-on generative AI workshops for business founders across Wales — teaching real use of AI tools for branding, content, customer reviews, and strategy. (Cardiff University)

    Participant Takeaways

    • Businesses gained confidence using generative AI in real world contexts.
    • Practical live demos with tools like ChatGPT & Canva boosted adoption readiness.
    • Attendees could start generating AI-powered brand content immediately. (Cardiff University)

    Commentary: This type of community engagement from local AI actors helps SMEs adopt AI practically rather than remain theoretically aware.

    Expert Comments on Welsh AI Ecosystem (Context for Agencies)

    • The Welsh AI scene is growing and supported by national tech investment, government programs, and clusters that connect universities, public services, and private AI firms — e.g., investment initiatives backing AI adoption in Cardiff and beyond. (GOV.UK)
    • Public sector AI adoption — such as health diagnostics AI pilots and workflows — often works with local tech partners, indicating demand for agency support across sectors like healthcare and public services. (CYD Procurement)

    Summary Table: agencies + real case insights

    Agency / Initiative Location Use Cases / Case Results Comments
    Dragon AI Consulting Cardiff Automation, scheduling AI, recommendation engines Strong client stories showing measurable efficiency gains and workflow automation. (Dragon AI Consulting)
    Cavefish Cardiff ML & chatbot development Broad tech portfolio; multi-sector experience. (AI Superior)
    ProMo Cymru (AI prototyping) Cardiff Public sector prototype tool for knowledge sharing Shows how AI prototyping can deliver tangible tools quickly. (ProMo Cymru)
    Calon AI Solutions + Responsible AI Collective Cardiff / Newport AI adoption workshops Practical generative AI use training for local founders. (Cardiff University)

     

 

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